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UID:legacy-d191038eb3dacd219bbab7f0@events.alleywatch.com
DTSTAMP:20261114T185728Z
DTSTART:20180523T220000Z
DTEND:20180524T010000Z
SUMMARY:AI for Customer Service: Perspectives from Market Leaders
DESCRIPTION:Interfacing with virtual assistants or chatbots for custom
 er service is becoming increasingly common for all of us\, & indeed\, 
 customer service automation represents one of the largest cross-indust
 ry use-cases & markets for AI technology adoption. Hear from R&D leade
 rs at IPsoft & Interactions\, both on Forrester's 2017 Top 10 Chatbots
  in Enterprise Customer Service list\, on the state of conversational 
 interface technology & augmented intelligence for customer service.\n\
 nSpeakers:\nJeff Smith\, Head of Amelia R&D at IPsoft\nMichael Johnsto
 n\, Director of Research and Innovation at Interactions Corporation
LOCATION:Yext  1 Madison Ave.  5th Floor  New York\, NY 10010  United 
 States\, Yext  1 Madison Ave.  5th Floor  New York\, NY 10010  \, New 
 York\, 10010
URL:https://www.eventbrite.com/e/ai-for-customer-service-perspectives-
 from-market-leaders-tickets-46040098173
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