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PRODID:-//AlleyWatch//Events//EN
BEGIN:VEVENT
UID:legacy-b2730ab9f4c66649afc42045@events.alleywatch.com
DTSTAMP:20261114T185703Z
DTSTART:20211215T223000Z
DTEND:20211215T233000Z
SUMMARY:Removing Conversational AI Chatbot Blockers and Smoothing Huma
 n Handoffs
DESCRIPTION:We are in an age of disillusionment with the AI experience
 \, and there is a simple explanation that will play an instrumental ro
 le in unleashing the full potential of AI in the market.\n\nThis talk 
 will cover the key technical insights that have been blocking users fr
 om fully realizing the potential of Conversational AI and change your 
 world view of conversational AI in actionable ways.\n\nAdditionally\, 
 we will learn to boost satisfaction by providing the same AI and ML-dr
 iven intelligence to the live agents as the chatbots.\n\nEvent Schedul
 e (EST Time Zone):\n\n5:30 PM Early open for Zoom setup/etc\n\n5:35 PM
  Bots and AI Kickoff / Speaker Introductions\n\n5:37 PM Dr. Jason Mars
  - The Single Misconception Holding Back Conversational AI\n\n6:00 PM 
 Casey Phillips - Bridging the AI Gap Between Chatbots & Live Agents\n\
 n6:15 PM Q&A\n\nSpeaker Bios:\n\nDr. Jason Mars’ work is at the inters
 ection of science\, technology\, and entrepreneurship with the mission
  to have meaningful impact in the lives of every human. Jason is a pro
 fessor of computer science at the University of Michigan\, author of t
 he bestselling “Breaking Bots: Inventing A New Voice In The AI Revolut
 ion\,” and has founded a number of successful AI companies. In additio
 n to a number of awards in academia\, Jason has been recognized as Ban
 k Innovations #2 Most Innovative CEO in Banking\, and #4 in Top 11 Tec
 hnologists by Voice AI.\n\nCasey Phillips is an accomplished Sr Produc
 t Manager in the Conversational AI / Chatbot space\, with over three y
 ears of prior experience in software engineering\, in addition to an M
 BA degree. The ability to effectively monetize and utilize AI & ML in 
 products is one of his greatest strengths.\n\nHe’s achieved notable su
 ccess managing the product roadmap for a variety of platforms includin
 g mobile apps\, cloud-based solutions\, enterprise-level software\, an
 d conversational UIs (chatbots and voice assistants). Recently\, he’s 
 launched successful and groundbreaking Conversational AI experiences i
 n prominent products including TurboTax\, QuickBooks\, and ADP's HR Po
 rtal\, all of which have delighted users and exceeded business goals.
LOCATION:Zoom
URL:https://www.eventbrite.com/e/removing-conversational-ai-chatbot-bl
 ockers-and-smoothing-human-handoffs-tickets-217634459527?aff=alleywatc
 hisawesome
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